Patient Testimonials And Letters
The Medical Board of NSW and the Australian Health Professional Regulation Authority (AHPRA) do not allow the publication of patient testimonials on doctor controlled websites.
I agree with this position as otherwise it could lead to dishonest reporting.
However, neither the Medical Board nor AHPRA exert any control over the independent sites that review doctors and other health professionals. And the doctors that are reviewed on these sites have no control over the reviews. These sites are the ‘Trip Adviser’ equivalents in medicine.
To read the Google, Doctoralia, and RateMD’s reviews, visit the home page and click on the relevant link. Remember, I have no control over these reviews, but I will respond to every patient review, good, bad or indifferent.
It’s all part of providing the best professional, personalised service possible, and being honest and upfront with our valued patients.